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The customer is CEO :how to me...
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The customer is CEO :how to measure what your customers want--and make sure they get it /
Main Author:
Massnick, Forler
Format:
Book
Language:
English
Published:
New York :
AMACOM ,
c1997 .
Subjects:
Consumer satisfaction
>
United States
Customer services
>
United States
Holdings
Description
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