Cover Image

Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies /

Other Authors:	Keehley, Patricia,
Format:	Book
Language:	English
Published:	San Francisco : Jossey-Bass, c1997.
Edition:	1st ed.
Subjects:	Total quality management in government > United States. Benchmarking (Management) > United States.

Similar Items

Lean-six sigma for the public sector : leveraging continuous process improvement to build better governments /
by: Cole, Brandon, 1982-

Benchmarking for best practice : continuous learning through sustainable innovation /
by: Zairi, Mohamed
Published: (1998)

Benchmarking for best practice :continuous learning through sustainable innovation /
by: Zairi, Mohamed
Published: (1996)

Corporate environmental benchmarking
Published: (2003)

Making government great again : mapping the road to success with ISO 9001:2008 /
by: Baranzelli, John,

Program budgeting and the performance movement the elusive quest for efficiency in government /
by: West, William F.
Published: (2011)

Beyond participative management : toward total employee empowerment for quality /
by: Gilbert, G. Ronald, 1939-
Published: (1991)

Benchmarking and best practices in industrial service business /

In pursuit of performance management systems in state and local government /
Published: (2007)

Benchmarking in practice : self-assessment work book : good practices and benchmarking studies /
by: Niva, Mikael.

Benchmarking in construction /
by: McCabe, Steven
Published: (2001)

Benchmarking : theory and practice /
Published: (1995)

Call center benchmarking how good is "good enough" /
by: Anton, Jon.
Published: (2000)

Insights to performance excellence, 2007 : an inside look at the 2007 Baldrige Award criteria /
by: Blazey, Mark L.
Published: (2007)

Improving through benchmarking : a practical guide to achieving peak process performance /
by: Chang, Richard Y.
Published: (1994)

Insights to performance excellence in education, 2003 : an inside look at the 2003 Baldrige award criteria for education /
by: Blazey, Mark L.
Published: (2003)

Practical benchmarking : a manager's guide to creating a competitive advantage /
by: Cook, Sarah.
Published: (1995)

The benchmarking book : a how-to-guide best practice for managers and practitioners /
by: Stapenhurst, Tim
Published: (2009)

Effective management of benchmarking projects : practical guidelines and examples of best practice /
by: Zairi, Mohamed
Published: (1998)

Global cases in benchmarking : best practices from organizations around the world /
Published: (1998)

Benchmarking in services
Published: (2006)

Benchmarking in health
Published: (2005)

Benchmarking in health
Published: (2005)

High performance benchmarking : 20 steps to success /
by: Harrington, H. J.
Published: (1996)

Experiments in international benchmarking of US research fields
Published: (2000)

The benchmarking book /
by: Spendolini, Michael
Published: (1992)

Benchmarking for best practices winning through innovative adaptation
by: Bogan, Christopher E.
Published: (1994)

Total organizational excellence :achieving world-class performance /
by: Oakland, John S.
Published: (1999)

Benchmarking workbook : with examples and ready-made forms /
by: Karlθof, Bengt, 1939-
Published: (1995)

Benchmarking basics looking for a better way /
by: Patterson, James G.
Published: (1996)

Benchmarking for competitive advantage /
by: Bendell, A.
Published: (1998)

Quality benchmarks for executives
Published: (1991)

The Benchmarking management guide /
Published: (1993)

Benchmarking in total quality management
Published: (2006)

Benchmarking in the knowledge era
Published: (2004)

Corporate management, governance, and ethics best practices /
by: Vallabhaneni, S. Rao.
Published: (2008)

Making Washington work tales of innovation in the federal government /
Published: (1999)

Benchmarking the human side of the business enterprise
Published: (2005)

Benchmarking the management of operations and information systems
Published: (2007)

On the extrapolation with the Denton proportional benchmarking method
by: Di Fonzo, Tommaso.
Published: (2012)

Cannot write session to /tmp/vufind_sessions/sess_r879e433jt7ag8hq0sc9lobcr4