Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies /
| Other Authors: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
San Francisco :
Jossey-Bass,
c1997.
|
| Edition: | 1st ed. |
| Subjects: |
| Physical Description: | xx, 251 p. : ill. ; 24 cm. |
|---|---|
| Bibliography: | Includes bibliographical references (p. 241-244) and index. |
| ISBN: | 0787902993 (acid-free paper) |