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00898nam a2200217 a 4500 |
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513451 |
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20171111225939.0 |
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960417s1997 caua b 001 0 eng |
| 020 |
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|a 0787902993 (acid-free paper)
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| 040 |
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|a DLC
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| 050 |
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|a JK468.T67
|b B45 1997
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| 082 |
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|2 20
|a 350/.00068/4
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| 245 |
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|a Benchmarking for best practices in the public sector :
|b achieving performance breakthroughs in federal, state, and local agencies /
|c Patricia Keehley ... [et al.].
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| 250 |
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|a 1st ed.
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| 260 |
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|a San Francisco :
|b Jossey-Bass,
|c c1997.
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| 300 |
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|a xx, 251 p. :
|b ill. ;
|c 24 cm.
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| 504 |
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|a Includes bibliographical references (p. 241-244) and index.
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| 650 |
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|a Total quality management in government
|z United States.
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| 650 |
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|a Benchmarking (Management)
|z United States.
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| 700 |
1 |
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|a Keehley, Patricia,
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| 952 |
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|a GrThPMO
|b 59aff0716c5ad17d7e5a31b3
|c 952a
|d 9528
|e JK468.T67B45 1997
|t 7
|x m
|z Books
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