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00833nam a2200217 a 4500 |
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689596 |
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20171111230456.0 |
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130515s2013 gr a bm 000 0 eng d |
| 100 |
1 |
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|a Tampouris, Evangelos
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| 245 |
1 |
0 |
|a Customers as co-creators of service quality :
|b life events role /
|c Evanglelos Tampouris
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| 260 |
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|a Thessaloniki:
|b International Hellenic University,
|c 2013
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| 300 |
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|a 76 p. :
|b ill. ;
|c 30 cm
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| 500 |
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|a Supervisor: Dr. Grougiou Vasso
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| 504 |
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|a Includes bibliographical references (p. 58-67)
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| 650 |
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0 |
|a Quality control
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| 650 |
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0 |
|a Customer services
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| 650 |
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0 |
|a Coffee industry
|x Management
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| 650 |
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0 |
|a Consumers' preferences
|x Research
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| 650 |
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|a Consumers
|x Psychology
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| 650 |
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0 |
|a Dissertations, Academic
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| 952 |
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|a GR-ThIHU
|b 59cc1f726c5ad13446f8597d
|c 998a
|d 945l
|e THESIS EMBA/3/2011
|t 1
|x m
|z Books
|
