Customers as co-creators of service quality : life events role /
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Thessaloniki:
International Hellenic University,
2013
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| Subjects: |
| Item Description: | Supervisor: Dr. Grougiou Vasso |
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| Physical Description: | 76 p. : ill. ; 30 cm |
| Bibliography: | Includes bibliographical references (p. 58-67) |