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| LEADER |
01556nam a2200241 a 4500 |
| 001 |
546764 |
| 005 |
20171111230011.0 |
| 008 |
070430s2007 ctua b 001 0 eng |
| 020 |
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|a 9781591585329 (alk. paper)
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| 040 |
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|a DLC
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| 050 |
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|a Z678.85
|b .M37 2007
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| 082 |
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|2 22
|a 025.10973
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| 100 |
1 |
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|a Matthews, Joseph R.
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| 245 |
1 |
4 |
|a The evaluation and measurement of library services /
|c Joseph R. Matthews.
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| 260 |
1 |
4 |
|a Westport, Conn. :
|b Libraries Unlimited,
|c 2007.
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| 300 |
1 |
4 |
|a xx, 372 p. :
|b ill. ;
|c 26 cm.
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| 504 |
1 |
4 |
|a Includes bibliographical references and indexes.
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| 505 |
1 |
4 |
|a Evaluation issues -- Evaluation models -- The right tools for the job -- Qualitative tools -- Quantitative tools -- Analysis of data -- Library users and nonusers -- Evaluation of the physical collection -- Evaluation of electronic resources -- Evaluation of reference services -- Evaluation of technical services -- Evaluation of interlibrary loan -- Evaluation of online systems -- Evaluation of bibliographic/library instruction and information literacy -- Evaluation of customer service -- Evaluating the broader perspective -- Accomplishments : the key to realizing value -- Economic impacts -- Evaluation of social impacts -- Communicating the value of the library.
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| 650 |
1 |
4 |
|a Libraries
|x Evaluation.
|z United States
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| 650 |
1 |
4 |
|a Public services (Libraries)
|x Evaluation.
|z United States
|
| 650 |
1 |
4 |
|a Libraries
|x Evaluation
|
| 650 |
1 |
4 |
|a Public services (Libraries)
|x Evaluation.
|
| 952 |
|
|
|a GrThPMO
|b 59b00efd6c5ad17d7e5abc85
|c 952a
|d 9528
|e Z678.85.M37 2007
|t 7
|x m
|z Books
|
