TQM in action : a practical approach to continuous performance improvement /
| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
London, UK :
Chapman and Hall,
1994.
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| Edition: | 1st ed. |
| Subjects: |
Table of Contents:
- Introduction
- Total Quality Management
- Approaches to the implementation of TQM
- The Seven-P process : a practical approach
- Getting started
- Getting organized
- Managing the continuous improvement process.