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00989nam a2200229 a 4500 |
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20171111230011.0 |
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930819s1994 enka b 001 0 eng |
| 020 |
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|a 041248790X
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| 040 |
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|a DLC
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| 050 |
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|a HD62.15
|b .P55 1994
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| 082 |
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|2 20
|a 658.5/62
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| 100 |
1 |
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|a Pike, John
|q (R. John)
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| 245 |
1 |
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|a TQM in action :
|b a practical approach to continuous performance improvement /
|c John Pike and Richard Barnes.
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| 250 |
1 |
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|a 1st ed.
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| 260 |
1 |
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|a London, UK :
|b Chapman and Hall,
|c 1994.
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| 300 |
1 |
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|a ix, 273 p. :
|b ill. ;
|c 24 cm.
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| 504 |
1 |
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|a Includes bibliographical references and index.
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| 505 |
1 |
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|a Introduction -- Total Quality Management -- Approaches to the implementation of TQM -- The Seven-P process : a practical approach -- Getting started -- Getting organized -- Managing the continuous improvement process.
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| 650 |
1 |
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|a Total quality management
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| 700 |
1 |
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|a Barnes, Richard.
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| 952 |
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|a GrThPMO
|b 59b00e6d6c5ad17d7e5abaa4
|c 952a
|d 9528
|e HD62.15.P55 1994
|t 7
|x m
|z Books
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