Services marketing : people, technology, strategy /
Main Author: | |
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Other Authors: | |
Format: | Book |
Language: | English |
Published: |
Upper Saddle River, N.J. :
Pearson/Prentice Hall,
c2007.
|
Edition: | 6th ed. |
Subjects: |
Physical Description: | xx, 648 p. : ill. ; 29 cm. |
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Bibliography: | Includes bibliographical references and indexes. |
ISBN: | 0131875523 (alk. paper) 9780131875524 (alk. paper) 0132056763 (Pearson international ed.) |