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20171111225938.0 |
| 008 |
910708s1991 xxk 00000 eng d |
| 020 |
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|a 0631174990
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| 050 |
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|a HD9980.5
|b .M342 1991
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| 245 |
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|a Managing for quality in the service sector /
|c edited by Willem F.G. Mastenbroek.
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| 260 |
|
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|a Oxford, [England] :
|b B. Blackwell,
|c 1991.
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| 300 |
|
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|a x, 260 p. :
|b ill. ;
|c 24 cm.
|
| 504 |
|
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|a Includes bibliographical references and index.
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| 650 |
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|a Service industries
|x Management
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| 650 |
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|a Service industries
|x Quality control.
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| 700 |
1 |
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|a Mastenbroek, W. F. G.
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| 952 |
|
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|a GrThPMO
|b 59afef836c5ad17d7e5a2d96
|c 952a
|d 9528
|e HD9980.5.M342 1991
|t 7
|x m
|z Books
|
