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00922nam a2200229 a 4500 |
| 001 |
1854416 |
| 005 |
20171111234637.0 |
| 008 |
080722s2009 flua sb 001 0 eng d |
| 020 |
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|z 9781604270068 (hardcover alk. paper)
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| 040 |
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|a CaPaEBR
|z 9781604276657 (e-book)
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| 050 |
1 |
4 |
|a HD9980.5
|b .T39 2009eb
|
| 100 |
1 |
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|a Taylor, Gerald M.
|
| 245 |
1 |
0 |
|a Lean six sigma service excellence
|b a guide to green belt certification and bottom line improvement /
|c Gerald M. Taylor.
|
| 260 |
|
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|a Ft. Lauderdale, Fla. :
|b J. Ross Pub.,
|c 2009.
|
| 300 |
|
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|a xix, 289 p. :
|b ill.
|
| 504 |
|
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|a Includes bibliographical references and index.
|
| 650 |
|
0 |
|a Service industries
|x Management.
|
| 650 |
|
0 |
|a Six sigma (Quality control standard)
|
| 650 |
|
0 |
|a Service industries
|x Quality control.
|
| 710 |
2 |
|
|a ebrary, Inc.
|
| 856 |
4 |
0 |
|u http://site.ebrary.com/lib/ucy/Doc?id=10520101
|
| 952 |
|
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|a CY-NiOUC
|b 5a045ffc6c5ad14ac1ee1283
|c 998a
|d 945l
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|t 1
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|z Books
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