Transforming performance measurement rethinking the way we measure and drive organizational success /
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| Corporate Author: | |
| Format: | Book |
| Language: | English |
| Published: |
New York :
American Management Association,
c2007.
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| Online Access: | http://site.ebrary.com/lib/ucy/Doc?id=10196166 |
Table of Contents:
- Why measurement is so powerful
- When measurement goes bad
- Why measurement goes bad
- Beginning the transformation
- Creating a positive context of measurement
- The focus of measurement
- The integration of measurement
- The interactivity of measurement
- Measurement leadership
- Learning about and from measurement
- The uses and abuses of measurement technology
- Performance measurement maturity
- Transformational measures
- Transformational measurement action plans.