Description: Benchmarking in services

Corporate Author:	ebrary, Inc.
Other Authors:	Motwani, Jaideep G.
Format:	Book
Language:	English
Published:	Bradford, England : Emerald Group Publishing, c2006.
Series:	Benchmarking, an international journal ; v.13, no. 3
Subjects:	Benchmarking (Management)
Online Access:	http://site.ebrary.com/lib/ucy/Doc?id=10132645

Physical Description:	163 p.