Quick hits 10 key surgical strike actions to improve business process performance /

Main Author: Cross, Kelvin F., 1953-
Corporate Author: ebrary, Inc.
Format: Book
Language:English
Published: New York : American Management Association, c2004.
Subjects:
Online Access:http://site.ebrary.com/lib/ucy/Doc?id=10075599
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100 1 |a Cross, Kelvin F.,  |d 1953- 
245 1 0 |a Quick hits  |b 10 key surgical strike actions to improve business process performance /  |c Kelvin F. Cross. 
260 |a New York :  |b American Management Association,  |c c2004. 
300 |a ix, 274 p. :  |b ill. 
504 |a Includes bibliographical references (p. 261-265) and index. 
650 0 |a Industrial management. 
650 0 |a Process control. 
650 0 |a Reengineering (Management) 
650 0 |a Workflow  |x Management. 
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