Quick hits 10 key surgical strike actions to improve business process performance /
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| Corporate Author: | |
| Format: | Book |
| Language: | English |
| Published: |
New York :
American Management Association,
c2004.
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| Subjects: | |
| Online Access: | http://site.ebrary.com/lib/ucy/Doc?id=10075599 |
| Physical Description: | ix, 274 p. : ill. |
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| Bibliography: | Includes bibliographical references (p. 261-265) and index. |