Defusing the angry patron: a how-to-do-it manual for librarians/
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York:
Neal-Schuman Publishers,
c2000
|
| Series: | How-to-do-it manuals for librarians
100 |
| Subjects: |
| Item Description: | ΤΑΒ |
|---|---|
| Physical Description: | xi, 99 σ. ; 28 εκ. |
| ISBN: | 1555703720 |