The benchmarking book : a how-to-guide best practice for managers and practitioners /
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| Format: | Book |
| Language: | English |
| Published: |
Amsterdam ; London :
Elsevier/Butterworth-Heinemann,
2009
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| Subjects: |
| Physical Description: | xli, 454 p. : ill. ; 23 cm |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 9780750689052(pbk.) |