Introduction to marketing /

Main Author: McDaniel, Carl D.
Other Authors: Hair, Joseph F., Lamb, Charles W.
Format: Book
Language:English
Published: Mason, OH : Thomson/South-Western, c2008.
Edition:9th ed.
Subjects:
Table of Contents:
  • 1. An overview of marketing
  • 2. Strategic planning for competitive advantage
  • 3. Social responsibility, ethics, and the marketing environment
  • 4. Developing a global vision
  • 5. Consumer decision making
  • 6. Business marketing 7. Segmenting and targeting markets
  • 8. Decision support systems and marketing research
  • 9. Product concepts
  • 10. Developing and managing products
  • 11. Services and nonprofit organization marketing
  • 12. Marketing channels and supply chain management
  • 13. Retailing
  • 14. Integrated marketing communication
  • 15. Advertising and public relations
  • 16. Sales promotion and personal selling
  • 17. Pricing concepts
  • 18. Setting the right price
  • 19. Customer relationship management (CRM).