The wisdom network : an 8-step process for identifying, sharing, and leveraging individual expertise /

Main Author: Benton, Steve
Other Authors: Giovagnoli, Melissa.
Format: Book
Language:English
Published: New York : American Management Association, c2006.
Subjects:
Table of Contents:
  • Experts-in-hiding : the nature of knowledge in companies
  • The obstacle course : clear the inevitable hurdles
  • Step 1: Set the scene : establish a network-friendly environment
  • Step 2: Magnets : create topics to attract the experts
  • Step 3: Support systems : nurture communities that emerge around magnet topics
  • Step 4: Boundary crossing and role breaking : ensure diverse perspectives
  • Step 5: Hide-and-seek : identify the experts
  • Step 6: Create organizational stars : acknowledge wisdom
  • Step 7: Ideas are not enough : provide implementation options
  • Step 8: Performance evaluation : create unconventional measures
  • Growing pains : the care, feeding, and evolution of wisdom networks.