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| LEADER |
00789nam a2200217 a 4500 |
| 001 |
551790 |
| 005 |
20171111230016.0 |
| 008 |
080306s2009 paua b 001 0 eng |
| 020 |
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|a 9781605660646 (hbk.)
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| 040 |
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|a DLC
|
| 050 |
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|a HF5548.32
|b .C3657 2009
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| 082 |
|
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|2 22
|a 658.8/72
|
| 245 |
|
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|a Cases on managing e-services /
|c Ada Scupola, editor.
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| 260 |
|
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|a Hershey, PA :
|b Information Science Reference,
|c c2009.
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| 300 |
|
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|a xxiii, 299 p. :
|b ill. ;
|c 29 cm.
|
| 504 |
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|a Includes bibliographical references and index.
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| 650 |
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|a Electronic commerce
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| 650 |
|
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|a Customer services
|x Technological innovations.
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| 650 |
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|a Service industries
|x Technological innovations.
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| 700 |
1 |
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|a Scupola, Ada
|
| 952 |
|
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|a GrThPMO
|b 59b0141a6c5ad17d7e5ad224
|c 952a
|d 9528
|e HF5548.32.C3657 2009
|t 7
|x m
|z Books
|
