Balanced scorecard step by step : maximizing performance and maintaining results /

Main Author: Niven, Paul R.
Format: Book
Language:English
Published: New York : Wiley, c2002.
Subjects:
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100 1 |a Niven, Paul R. 
245 1 |a Balanced scorecard step by step :  |b maximizing performance and maintaining results /  |c Paul R. Niven. 
260 1 |a New York :  |b Wiley,  |c c2002. 
300 1 |a xviii, 334 p. :  |b ill. ;  |c 24 cm. 
504 1 |a Includes bibliographical references and index. 
505 8 |a Machine generated contents note: Chapter 1 Performance Measurement and the Need -- for a Balanced Scorecard -- Chapter 2 Balanced Scorecard as an Enduring -- Management Tool -- PART TWO STEP-BY-STEP DEVELOPMENT OF THE BALANCED -- SCORECARD -- Chapter 3 Getting Started -- Chapter 4 Mission, Values, Vision, and Strategy -- Chapter 5 Developing Performance Objectives and -- Measures -- Chapter 6 Finalizing Measures and Developing Cause -- and Effect Linkages -- Chapter 7 Setting Targets and Prioritizing Initiatives -- PART THREE EMBEDDING THE BALANCED SCORECARD IN THE -- ORGANIZATION'S MANAGEMENT SYSTEM -- Chapter 8 Cascading the Balanced Scorecard to Build -- Organizational Alignment -- Chapter 9 Using the Balanced Scorecard to -- Strategically Allocate Resources -- Chapter 10 Linking Rewards to Performance: The -- Balanced Scorecard and Compensation -- PART FOUR SUSTAINING BALANCED SCORECARD SUCCESS -- Chapter 11 Reporting Balanced Scorecard Results -- Chapter 12 Maintaining the Balanced Scorecard -- PART FIVE BALANCED SCORECARDS IN THE PUBIC AND -- NOT-FOR-PROFT SECTORS AND CONCLUDING -- THOUGHTS ON SCORECARD SUCCESS -- Chapter 13 Balanced Scorecards in the Public and -- Not-for-Profit Sectors -- Chapter 14 Concluding Thoughts on Balanced -- Scorecard Success -- Index. 
650 8 |a Organizational effectiveness  |x Measurement 
650 8 |a Performance  |x Measurement 
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