Emotional and interpersonal dimensions of health services : enriching the art of care with the science of care /
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| Other Authors: | , |
| Format: | Book |
| Language: | English |
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Montreal, Que. :
Published for the McGill Initiative for the Integrative Management of Health in collaboration with Institut universitaire de gériatrie de Montréal by McGill-Queen's University Press,
2003.
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| Online Access: | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=404102 |
Table of Contents:
- Introduction
- Integrating the art and science of care into the everyday delivery of health services : challenges for research and practice / Laurette Dubé, Guylaine Ferland, and D.S. Moskowitz
- Part One. The Art of Care, Organizational Constraints, and Patient and Provider Outcomes
- Measuring the quality of the primary care relationship / Dana Gelb Safran
- The emotional and interpersonal dimensions of health care and their impact on organizational and clinical outcomes : building an integrative, action-oriented research agenda / Carole A. Estabrooks
- Measuring and monitoring patient outcomes / Diane M. Irvine Doran
- Part Two. The Science of Care : Focus on Emotional Processes
- Behind every great caregiver : the emotional labour in health care / Arlie Russell Hochschild
- Patient emotions in a clinical context : coping with anxiety and depression and other negative emotions / Gilbert Pinard
- Patient emotions and the "engineering" of provider responses for more effective care / Laurette Dubé
- Part Three. The Science of Care : Focus on Interpersonal Processes
- Interpersonal process in the patient-physician relationship / Debra L. Roter
- Patient-practitioner communication in conventional and complementary medicine contexts / Heather Boon
- An interpersonal social support approach to understanding the patient-practitioner relationship / Krista K. Trobst
- Part Four. Challenges in Integrating the Art and Science of Care into Health Research and Practice
- Dynamic conceptions of dimensions in the interpersonal domain / D.S. Moskowitz
- Methodological challenges to capturing dynamical aspects of health care acquisition / Lawrence R. Levy, Richard W.J. Neufeld, and Weiguang Yao
- Outcomes in health care : motivation, measures, and drivers at the population level / Terrence Montague.