The professional services firm bible /
| Other Authors: | |
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| Format: | Book |
| Language: | English |
| Published: |
Hoboken, N.J. :
John Wiley & Sons,
©2005.
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| Subjects: | |
| Online Access: | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=125249 |
Table of Contents:
- Managing the professional services firm
- Professional services firm benchmarking
- Partnership and governance structures
- Sales management
- Marketing and business development with new and existing clients
- Service line and intellectual property creation
- Proposal and reference management
- Strategic partnering
- Organization structure
- Career tracks, compensation, and professional development for professionals
- Professional staff recruiting and retention
- Service delivery
- Resource management
- Risk management and quality assurance
- Finance, accounting, and human resources
- Purchasing, procurement, vendor, and asset management
- Information technology
- Real estate and facilities
- Legal counsel
- Office Management.