Business process outsourcing : the competitive advantage /

Main Author: Click, Rick L.
Other Authors: Duening, Thomas N.
Format: Book
Language:English
Published: Hoboken, N.J. : John Wiley & Sons, ©2005.
Subjects:
Online Access:http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=124376
Table of Contents:
  • Business Process Outsourcing contents foreword preface acknowledgments Part One: BPO Overview Part Two: To BPO or Not to BPO? Part Three: BPO Vendor Selection.