Managing processes in your professional service enterprise : self-assessment work book : 38 probing questions and contrasting pairs of examples /
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| Format: | Book |
| Language: | English |
| Series: | Entrepreneurship series
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| Online Access: | http://site.ebrary.com/lib/ucy/Doc?id=10754655 |
| Item Description: | "EFQM 2013/ISO 9001." |
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| Physical Description: | 1 online resource (132 pages) : illustrations (some color). |
| ISBN: | 9789522285737(ebook) |