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01121nam a2200253 a 4500 |
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20171111234612.0 |
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040127s2004 njua sb 001 0 eng |
| 020 |
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|z 0471653942 (cloth : acid-free paper)
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| 040 |
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|a CaPaEBR
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| 050 |
1 |
4 |
|a HD38.153
|b .G73 2004eb
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| 100 |
1 |
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|a Graham, Ben B.
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| 245 |
1 |
0 |
|a Detail process charting
|b speaking the language of process /
|c Ben B. Graham.
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| 260 |
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|a Hoboken, N.J. :
|b Wiley,
|c c2004.
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| 300 |
|
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|a xix, 187 p. :
|b ill.
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| 504 |
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|a Includes bibliographical references and index.
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| 505 |
0 |
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|a Introduction -- Who is involved in process improvement? -- Defining a process improvement project -- Gathering the facts -- Process chart format -- Process chart building blocks -- Charting business processes -- Using process charts -- Process chart stories.
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| 650 |
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0 |
|a Industrial organization
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| 650 |
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0 |
|a Organization charts.
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| 650 |
|
0 |
|a Reengineering (Management)
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| 650 |
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0 |
|a Benchmarking (Management)
|
| 710 |
2 |
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|a ebrary, Inc.
|
| 856 |
4 |
0 |
|u http://site.ebrary.com/lib/ucy/Doc?id=10114102
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| 952 |
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|a CY-NiOUC
|b 5a045d3f6c5ad14ac1eda2c1
|c 998a
|d 945l
|e -
|t 1
|x m
|z Books
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