Event management and best practices

Corporate Author: International Business Machines Corporation. International Technical Support Organization.
Other Authors: Bhe, Tony.
Format: Book
Language:English
Published: Austin, TX : IBM, International Technical Support Organization, c2004.
Edition:1st ed.
Series:IBM redbooks
Subjects:
Online Access:http://site.ebrary.com/lib/ucy/Doc?id=10112124
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300 |a xiv, 438 p. :  |b ill. 
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504 |a Includes bibliographical references and index. 
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