Making government great again : mapping the road to success with ISO 9001:2008 /

Main Author: Baranzelli, John, (Author)
Format: Book
Language:English
Subjects:
Online Access:http://site.ebrary.com/lib/ucy/Doc?id=10929638
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245 1 0 |a Making government great again :  |b mapping the road to success with ISO 9001:2008 /  |c John Baranzelli. 
300 |a 1 online resource (208 pages) :  |b illustrations 
504 |a Includes bibliographical references (page 179) and index. 
650 0 |a Total quality management in government  |z United States. 
650 0 |a Administrative agencies  |x Management.  |z United States 
650 0 |a Organizational change  |z United States. 
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