Description: Total quality management/

Other Authors:	Besterfield, Dale H.
Format:	Book
Language:	English
Published:	Upper Saddle River, New Jersey: Prentice Hall, c2003
Edition:	3rd ed.
Subjects:	Total quality management

Physical Description:	xi, 640 p. : ill. ; 24 cm.
Bibliography:	Includes bibliographical references (p. 631-633) and index.
ISBN:	0131228099