Lovelock, C., Vandermerwe, S., & Lewis, B. (1999). Services marketing. Harlow: Prentice Hall.
Chicago Style CitationLovelock, Christopher, Sandra Vandermerwe, and Barbara Lewis. Services Marketing. Harlow: Prentice Hall, 1999.
MLA CitationLovelock, Christopher, Sandra Vandermerwe, and Barbara Lewis. Services Marketing. Harlow: Prentice Hall, 1999.
Warning: These citations may not always be 100% accurate.