Cloke, K., & Goldsmith, J. (2005). Resolving conflicts at work: Eight strategies for everyone on the job (Rev. ed.). San Francisco, CA: Jossey-Bass.
Chicago Style CitationCloke, Ken, and Joan Goldsmith. Resolving Conflicts At Work: Eight Strategies for Everyone On the Job. Rev. ed. San Francisco, CA: Jossey-Bass, 2005.
MLA CitationCloke, Ken, and Joan Goldsmith. Resolving Conflicts At Work: Eight Strategies for Everyone On the Job. Rev. ed. San Francisco, CA: Jossey-Bass, 2005.
Warning: These citations may not always be 100% accurate.