Crosby, P. B. (1996). Quality is still free: Making quality certain in uncertain times. New York: McGraw-Hill.
Chicago Style CitationCrosby, Philip B. Quality Is Still Free: Making Quality Certain in Uncertain Times. New York: McGraw-Hill, 1996.
MLA CitationCrosby, Philip B. Quality Is Still Free: Making Quality Certain in Uncertain Times. New York: McGraw-Hill, 1996.
Warning: These citations may not always be 100% accurate.