APA Citation

Crosby, P. B. (1979). Quality is free: The art of making quality certain. New York: McGraw-Hill.

Chicago Style Citation

Crosby, Philip B. Quality Is Free: The Art of Making Quality Certain. New York: McGraw-Hill, 1979.

MLA Citation

Crosby, Philip B. Quality Is Free: The Art of Making Quality Certain. New York: McGraw-Hill, 1979.

Warning: These citations may not always be 100% accurate.