Bessler, J. M. (1994). Putting service into library staff training: A patron-centered guide. Chicago: American Library Association.
Chicago Style CitationBessler, Joanne M. Putting Service Into Library Staff Training: A Patron-centered Guide. Chicago: American Library Association, 1994.
MLA CitationBessler, Joanne M. Putting Service Into Library Staff Training: A Patron-centered Guide. Chicago: American Library Association, 1994.
Warning: These citations may not always be 100% accurate.