APA Citation

Patterson, K. (2012). Crucial conversations: Tools for talking when stakes are high (2nd ed.). New York: McGraw-Hill.

Chicago Style Citation

Patterson, Kerry. Crucial Conversations: Tools for Talking When Stakes Are High. 2nd ed. New York: McGraw-Hill, 2012.

MLA Citation

Patterson, Kerry. Crucial Conversations: Tools for Talking When Stakes Are High. 2nd ed. New York: McGraw-Hill, 2012.

Warning: These citations may not always be 100% accurate.