Weber, J. H. (2004). Is the help helpful?: How to create online help that meets your users' needs. Whitefish Bay, WI: Hentzenwerke Publishing.
Chicago Style CitationWeber, Jean Hollis. Is the Help Helpful?: How to Create Online Help That Meets Your Users' Needs. Whitefish Bay, WI: Hentzenwerke Publishing, 2004.
MLA CitationWeber, Jean Hollis. Is the Help Helpful?: How to Create Online Help That Meets Your Users' Needs. Whitefish Bay, WI: Hentzenwerke Publishing, 2004.
Warning: These citations may not always be 100% accurate.